Robert Kugel's Analyst Perspectives

With IT Departments, Companies Get What They Deserve

Posted by Robert Kugel on Mar 20, 2011 8:17:12 PM

One of the many interesting findings that came out of Ventana Research’s comprehensive benchmark research on business analytics was partly buried in an analysis of maturity groups. The Maturity Index of our research benchmarks classifies organizations at four maturity levels (from bottom to top, Tactical, Advanced, Strategic and Innovative) in each of four categories: People, Process, Information and Technology. We’ve conducted more than 100 benchmarks during the past seven years, covering thousands of organizations and gauging their maturity in performing important operations. We’ve consistently found an interrelationship among the people, process, information and technology dimensions in every major business issue. That is, companies that fall short in one dimension tend to fall short in others, and usually to the same degree, precisely because corporate pathologies are self-reinforcing.

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Topics: Business Analytics, Business Collaboration, Business Intelligence, Business Mobility, Business Performance Management (BPM), Business Technology, Cloud Computing, Collaboration, Customer Performance Management (CPM), Enterprise Software, Financial Performance Management (FPM), Information Management (IM), Information Technology, IT Performance Management (ITPM), Mobility, Operational Intelligence, Operational Performance Management (OPM), Sales Performance Management (SPM), Social Media, Supply Chain Performance Management (SCPM), Workforce Performance Management (WPM), CIO

Looking forward to Oracle OpenWorld

Posted by Robert Kugel on Nov 27, 2010 11:50:14 AM

Looking forward to Oracle OpenWorld, I was recalling that about 20 years ago, when I started covering the software industry as a Wall St. analyst, I paid a visit to the company. There were many fewer database-shaped glass buildings there in Redwood Shores then but the lack of corporate focus on business applications and users remains unchanged.

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Topics: Business Performance Management (BPM), Customer Performance Management (CPM), Enterprise Software, Financial Performance Management (FPM), Information Management (IM), Information Technology, IT Performance Management (ITPM), Operational Performance Management (OPM), Oracle, Sales Performance Management (SPM), Supply Chain Performance Management (SCPM), Workforce Performance Management (WPM), Business Intelligence