Oracle has just released its latest (11g) version of its enterprise content management (ECM) suite. Oracle entered the ECM business mainly through the acquisition of Stellent more than three years ago. Historically, document/content management has achieved greatest penetration in paperwork heavy or highly regulated businesses such as financial services, pharmaceuticals and government as well as in specific functions such as handling web content, especially in high-volume applications. However, I expect that it will get increased attention in more general enterprise uses, especially in the finance department, as vendors begin tapping into latent demand for better management of collaborative, repetitive processes that involve documents and documentation.
Topics: Enterprise Content Management, Information Management, Oracle, Information Management (IM), IT Performance Management (ITPM)