Robert Kugel's Analyst Perspectives

PROS Will Acquire Cameleon to Enhance Sales Effectiveness

Posted by Robert Kugel on Nov 6, 2013 8:50:23 AM

PROS Holdings, a provider of price and revenue optimization software, has an agreement in principle to acquire Cameleon Software, which offers configure, price and quote (CPQ) applications. The combined company is likely to benefit from a broader geographic presence (PROS is based in Houston while Cameleon is in Toulouse, France) for their sales and marketing efforts. However, the longer-term strategic value of the merger lies in the combination of the related categories of price optimization and CPQ to improve sales effectiveness and financial performance.

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Topics: Sales, FP&A, Operational Performance Management (OPM), PRO, PROS, Analytics, Business Analytics, Business Collaboration, Business Performance Management (BPM), CFO, CPQ, Financial Performance Management (FPM), Sales Performance Management (SPM), CEO, FPM, Price Optimization, Profitability

Eliminating the Strategy/Execution Disconnect

Posted by Robert Kugel on Aug 19, 2013 8:23:32 AM

This is the beginning of the season when companies that are on a calendar year begin their strategic and long-term planning. Ventana Research performed an extensive investigation in this area with our long-range planning benchmark research. Strategic and long-range planning is a process and discipline that companies use to determine the best strategy for succeeding in the markets they serve and then ensure they have the capabilities and resources needed to support their strategic objectives.

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Topics: Big Data, Master Data Management, Performance Management, Planning, Human Capital Management, Office of Finance, Operational Performance Management (OPM), Reporting, Budgeting, dashboard, Analytics, Business Performance Management (BPM), CFO, Customer Performance Management (CPM), Data, Financial Performance Management (FPM), Sales Performance Management (SPM), Supply Chain Performance Management (SCPM), Workforce Performance Management (WPM), CEO, Financial Performance Management, FPM

Pricing, Planning and Performance Management Software Creates Business Value

Posted by Robert Kugel on Jul 30, 2013 10:42:14 AM

People who don’t spend much time analyzing the software market may have trouble understanding the differences between products in a given software category or the difference between two categories. This happens because vendors and commentators use the same words to describe different depths of functionality and degrees of comprehensiveness in one type of application. As well, there can be multiple categories of software that address the same general business issues but are designed for different specific uses. Not only is it worth the effort to sort through the labels and understand what does what best, but different categories of software that are sold and deployed separately can provide even greater value when used together.

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Topics: Performance Management, Office of Finance, Operational Performance Management (OPM), dashboard, PRO, Business Analytics, Business Performance Management (BPM), CFO, Financial Performance Management (FPM), Sales Performance Management (SPM), Supply Chain, Supply Chain Performance Management (SCPM), CEO, demand management, FPM, S&OP

The Importance of Managing Details in Long-Range Planning

Posted by Robert Kugel on Apr 15, 2013 11:01:53 AM

Ventana Research recently completed an in-depth benchmark research project on long-range planning. As I define it, long-range planning is the formal quantification of the more conceptual strategic plan. It makes specific assumptions and expresses in numbers how a company expects its strategy will play out over time. Almost all (95%) of those participating in the research see a need to make improvements to their long-range planning process. The research shows that one useful improvement is integrating long-range planning with the budgeting process. Today, many corporations confine their long-range planning to a high-level, less detailed extension of their current budget. Our research shows that companies that incorporate individual capital projects and major business initiatives as discrete elements of the long-range plan get better results. Marrying the high-level business outlook with the more significant bottom-up investment details produces better results.

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Topics: Big Data, Performance Management, Planning, Office of Finance, Operational Performance Management (OPM), Reporting, Business Analytics, Business Performance Management (BPM), CFO, Customer Performance Management (CPM), Financial Performance Management (FPM), Sales Performance Management (SPM), Supply Chain Performance Management (SCPM), Workforce Performance Management (WPM), CEO, Financial Performance Management, FPM

Long-Range Planning Does Not Work in Isolation

Posted by Robert Kugel on Mar 11, 2013 11:52:08 AM

Ventana Research completed an in-depth benchmark research project on long-range planning recently. As I define it, long-range planning is the formal quantification of the strategic plan and how that strategy is expected to play out over a period of time. The benchmark demonstrated that there’s room for improvement in almost every aspect of the long-range planning process. Almost all (95%) of those participating in the research see the need to advance their process. The research confirmed that long-range planning does not work well in isolation. Greater integration of the annual budget with the long-range plan and deeper integration of individual capital projects and initiatives are two ways to enhance the value of long-range planning process.

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Topics: Big Data, Performance Management, Planning, Office of Finance, Operational Performance Management (OPM), Reporting, Business Performance Management (BPM), CFO, Customer Performance Management (CPM), Financial Performance Management (FPM), Sales Performance Management (SPM), Supply Chain Performance Management (SCPM), Workforce Performance Management (WPM), CEO, Financial Performance Management, FPM

A Profile of Strategic and Long-Range Planning

Posted by Robert Kugel on Mar 8, 2013 9:42:46 AM

Ventana Research recently completed an in-depth benchmark research project on long-range planning. As part of the research we had discussions with CFOs and those involved in financial planning and analysis about their company’s strategic and long-range planning processes, which pointed to the need for clarity in using the terms “strategic planning” and “long-range planning.”

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Topics: Big Data, Performance Management, Planning, Office of Finance, Operational Performance Management (OPM), Reporting, Business Performance Management (BPM), CFO, Customer Performance Management (CPM), Financial Performance Management (FPM), Sales Performance Management (SPM), Supply Chain Performance Management (SCPM), Workforce Performance Management (WPM), CEO, Financial Performance Management, FPM

Office of Finance Research Agenda for 2013

Posted by Robert Kugel on Jan 10, 2013 9:02:37 AM

Businesses always see a lag between when technology makes some advance possible and when a majority of companies actually adopt it. There’s even a longer lag between the emergence of an advance in a business process or technique and the time it takes to become mainstream. When we write our research agendas at the top of each year, we have to strike a balance between focusing on the new and different, which is still many years away from general acceptance, and the mainstream, which has been anticipated for so long that it almost seems passé. Our research agenda for office of finance to support business for 2013, which I just finalized, is once again an attempt to balance the leading edge and the mainstream with an eye to practical solutions.

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Topics: Big Data, Planning, Predictive Analytics, Governance, GRC, Office of Finance, Operational Performance Management (OPM), Budgeting, close, Analytics, Business Analytics, Business Collaboration, CIO, Cloud Computing, In-memory, Business Performance Management (BPM), CFO, Financial Performance Management (FPM), Risk, Sales Performance Management (SPM), Workforce Performance Management (WPM), CEO, Financial Performance Management, FPM

What Every CEO Should Know About Software for Finance and Sales

Posted by Robert Kugel on Dec 26, 2012 7:11:51 AM

This is the third in a series of blog posts on what CEOs (and for that matter, all senior corporate executives) need to know about IT and its impact on running a business. The first covered the high-level issues. As I noted, it’s not necessary for a CEO to be able to write Java code or master the intricacies of an ERP or sales compensation application. However, CEOs must grasp the basics of IT just as they must understand basic corporate finance, the production process and – at least at a high level – the technologies that support that process. My second post was about four supporting technologies that will drive change in business computing over the next five years. It relates examples of how applications can help every part of a business operate more effectively, not just efficiently. Now let’s turn our attention to finance and sales – and as I’ve noted in the previous posts, what follows is an “elevator pitch” treatment of what could be a much longer discussion.

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Topics: Planning, Predictive Analytics, Sales, Customer, Human Capital Management, Office of Finance, Operational Performance Management (OPM), Budgeting, close, closing, PRO, Analytics, Business Analytics, Business Performance Management (BPM), CFO, Customer Performance Management (CPM), Financial Performance Management (FPM), Information Management (IM), Sales Performance Management (SPM), CEO, FPM, Profitability, SPM

What Every CEO Needs to Know About Key Supporting Technologies

Posted by Robert Kugel on Nov 30, 2012 11:00:31 AM

I recently started a series of blog posts on what CEOs (and for that matter, all senior corporate executives) need to know about IT. The first covered the high-level issues. As I noted there, it’s not necessary for a CEO of a company to be able to write Java code or master the intricacies of an ERP or sales compensation application. However, CEOs must grasp the basics of IT just as they must understand basic corporate finance, the production process and – at least at a high level – the technologies that support that process. This installment is about four supporting technologies that will be drive considerable change in business computing over the next five years. Each of these subjects is worthy of a chapter-length discussion or even a book; what follows is the “elevator pitch” version.

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Topics: Big Data, Mobile, SaaS, Social Media, Customer, ERP, Operational Performance Management (OPM), Business Analytics, Business Collaboration, Cloud Computing, Complex Event Processing, In-memory, Business Performance Management (BPM), CFO, Customer Performance Management (CPM), Financial Performance Management (FPM), Information Management (IM), Sales Performance Management (SPM), Supply Chain Performance Management (SCPM), Workforce Performance Management (WPM), CEO, PaaS

What Every CEO Needs to Know About IT

Posted by Robert Kugel on Nov 16, 2012 12:04:20 PM

The business/IT divide is a barrier that prevents most companies from achieving their true performance potential. The divide has remained a constant impediment since the dawn of business computing six decades ago. It’s not necessary for a CEO of a company to be able to write Java code or master the intricacies of an ERP or sales compensation application. However, that CEO must master the basics of IT just as he must understand basic corporate finance, the production process and – at least at a high level – the technologies that support that process. Only a handful of business schools give prospective MBAs a good grounding in the practical elements of information technology or preach the necessity of mastering an understanding of IT as they would, say, the efficient market hypothesis.

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Topics: Big Data, Performance Management, Human Capital Management, Operational Performance Management (OPM), competition, executive, CIO, Cloud Computing, In-memory, Business Performance Management (BPM), CFO, Customer Performance Management (CPM), IT, Sales Performance Management (SPM), Supply Chain Performance Management (SCPM), Workforce Performance Management (WPM), CEO, FPM