Robert Kugel's Analyst Perspectives

Manage Your Software and Providers or Waste Money Unnecessarily

Posted by Robert Kugel on Sep 19, 2011 11:51:10 AM

I was reminded by a recent piece in InformationWeek about the need to manage the mounting cost of software more carefully that this issue never seems to become old news. I have read variations of it in IT trade publications for two decades now, reminding me of the quip attributed to Mark Twain: Everyone talks about the weather, but nobody ever seems to do anything about it. (Like many of Twain’s “quotes,” he wasn’t the author of this one either.) I believe that at the heart of this issue is a lack of oversight on software contracts, at the time of signing and especially in subsequent billings. Some companies don’t let these costs get out of hand because they have defined processes and responsibilities for managing them. The careless ones are fodder for the aforementioned articles, while the rest are somewhere in between. 

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Topics: Portfolio Management, asset management, contract management, maintenance costs, Business Performance Management (BPM), Financial Performance Management (FPM), Software